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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liv Marshall

October 7, 2026

1  out of  5
rating by Liv Marshall
"Incredibly bad customer service. I have nothing but a simple renter's policy here and they wrote me two policies for one unit and caused literal months of headaches trying to get it fixed. They're very unresponsive: for example, I initially called and texted the office to flag the issue, was told they were working on it, and never heard back. To get the issue fixed I had to spend a lot of my own time chasing them down, following up, and following up yet again when the issue kept dragging on. I would strongly advise choosing a different agency/agent."
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Thomas Lanahan

October 1, 2026

5  out of  5
rating by Thomas Lanahan
"Quick and friendly service. A nice welcome to Vermont for an out-of-stater moving in to Winooski."
We responded:
"Thomas, thank you for taking the time to leave us a review! I'm happy to hear that you found our service quick and friendly. Let us know if we can help with anything else."
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Russell Goodelljr@gmail.com

September 21, 2026

5  out of  5
rating by Russell Goodelljr@gmail.com
"Well it was great"
We responded:
"Russell, thank you for taking the time to leave us a review! I'm happy to know you had a great experience with our office. Let us know if we can help with anything else!"
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Don Baker

September 10, 2026

5  out of  5
rating by Don Baker
"Ryan is an insurance professional. I appreciate his work ethic and trust his advice.
Thanks Ryan!"
We responded:
"Thank you, Don! I'm really glad to hear that you appreciate my work ethic and trust my advice. It's always my goal to provide the best service possible. Let me know if there's anything else I can assist you with!"
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Sam Connally

September 9, 2026

5  out of  5
rating by Sam Connally
"Friendly and informative. Easy to talk to and understand. Thanks Tyrone"
We responded:
"Sam, thank you for taking the time to leave us a review! I'm happy to hear that Tyrone was able to provide you with a friendly and informative experience. We always aim to make things easy to understand. Let us know if we can help with anything else!"
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Michele Crowley

September 8, 2026

5  out of  5
rating by Michele Crowley
"Ryan is very efficient, when I am in need of anything to be changed or updated or anything to do with my insurance he gets right back to me and takes care of it right then or before the end of the day.
Thank You
Michele"
We responded:
"Thank you, Michele! I'm happy to hear that you've had such a positive experience with our office. We strive to be efficient and responsive to your needs. Let us know if we can help with anything else!"
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Robert Archer

August 29, 2026

5  out of  5
rating by Robert Archer
"Easy to reach and very helpful"
We responded:
"Thank you, Robert! I'm happy to hear that you found our office easy to reach and helpful. We strive to make things as smooth as possible for everyone. Let us know if we can help with anything else!"
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Natalie Riegel Jones

August 26, 2026

5  out of  5
rating by Natalie Riegel Jones
"We just signed up for State Farm renters insurance with Ryan. While I can't speak to the experience of processing a claim with him because we've just started our policy, I've already been greatly impressed with his customer service. I submitted a question with my quote and received a call directly from Ryan within 2 minutes. He answered all my questions, made sure I understood everything that was being covered and that everything was correct, and emailed my policy right away after we hung up. The coverage offered for the price is the best I found, along with Ryan's customer service, makes me feel like I've made a great choice. I'm happy to have gone with State Farm!"
We responded:
"Thank you, Natalie, for sharing your experience! I'm glad to hear that you were impressed with the service and that you feel confident in your choice with us. It's important to us that all your questions are answered and that you feel secure with your coverage. We're here for you, so feel free to reach out if you need anything else!"
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Haeh Does Minecraft

August 4, 2026

1  out of  5
rating by Haeh Does Minecraft
"Awful customer service since I have been transferred to this office. Constant refusal to take accountability and correct the billing issues I am experiencing because they didn't file the paperwork in a timely manner after I notified them days in advance about a recent move. Once this policy expires I am switching from state farm because of this branch and how little they have cared about rectifying the issues they caused."
We responded:
"Thank you for taking the time to share your feedback. We take concerns about billing and service very seriously and want to make things right. We were unable to locate an account based on your username. If you are a current or former customer, please reach out to our office directly at (802) 862-0865 so we can look into your situation personally. We're committed to resolving any issues and appreciate the opportunity to help."
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Velda C

July 23, 2026

5  out of  5
rating by Velda C
"I want to have renter insurance in case something happens."
We responded:
"Velda, thank you for taking the time to leave us a review! I'm glad you're considering insurance to protect your belongings. If you have any questions or need assistance setting up a policy, feel free to reach out!"
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lauren stagnitti

July 2, 2026

5  out of  5
rating by lauren stagnitti
"We bundled our car and homeowners' insurance and were surprised at how much we saved. Ryan was easy to work with, answered all questions and is available any time we contact him. A plus!"
We responded:
"Thank you, Lauren! I'm glad to hear that bundling your insurance brought you such great savings. It's wonderful that you found the process smooth and that we could assist with all your questions. We're here whenever you need us. We appreciate your support!"
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Steve Sobel

June 12, 2026

5  out of  5
rating by Steve Sobel
"Very responsive and helpful"
We responded:
"Steve, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive and helpful. Let us know if we can help with anything else!"
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Barry and Laura Gould

May 27, 2026

5  out of  5
rating by Barry and Laura Gould
"Love dealing with this team, they are always available and easy Communications thank you"
We responded:
"Barry and Laura, thank you for your review! I'm happy to hear that you enjoy working with our team and find communication with us easy. We strive to be available whenever you need us. We appreciate your support!"
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Rajeev Shakya

May 19, 2026

5  out of  5
rating by Rajeev Shakya
"Kimberley provided guidance and answered queries I had to get the best rental coverage. Highly recommend it."
We responded:
"Thank you, Rajeev! I'm happy to hear that Kimberly was able to guide you and address your questions effectively. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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danielle burroughs

May 8, 2026

5  out of  5
rating by danielle burroughs
"Kimberly was absolutely amazing.."
We responded:
"Thank you, Danielle! I'm happy to hear that Kimberly provided such excellent service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
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Randy Miller

April 9, 2026

5  out of  5
rating by Randy Miller
"Quick, accurate, and reliable. Someone always answers when I call."
We responded:
"Thank you, Randy, for the five-star rating! We value you and the chance to help you with your insurance needs."
Profile photo of Craig Piazza

Craig Piazza

March 15, 2026

5  out of  5
rating by Craig Piazza
"Excellent Rates - Ryan is very personable and friendly. A nudge of encouragement to reply to inquiries seems necessary, but overall, happy to be with State Farm."
We responded:
"Thank you for your feedback, Craig! I'm glad to hear you're satisfied with our rates and service. I appreciate your suggestion about responding to inquiries and will work on improving that aspect. If there's anything else you need, feel free to reach out!"
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Glenn McRae

February 2, 2026

5  out of  5
rating by Glenn McRae
"This office is always responsive and attentive to our questions and needs, offering options for adjusting insurance coverage or adding it as needed. State Farm has been a great company to work with for over 30 years, and we are happy that the agents we have had uphold a solid tradition of service."
We responded:
"Thank you, Glenn, for your wonderful feedback! I'm delighted to hear that our office has been responsive and attentive to your needs over the years. It's fantastic to know that you've had a positive experience with State Farm for over three decades. We’re committed to maintaining that tradition of service you value. Let us know if there's anything else we can assist you with!"
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Silviu Anton

February 1, 2026

5  out of  5
rating by Silviu Anton
"Daniel is a very professional and knowledgeable person.
I really recommend him to anyone 100%"
We responded:
"Thank you, Silviu! I'm happy to hear that Daniel provided you with professional and knowledgeable service. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
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frank nketia

January 30, 2026

5  out of  5
rating by frank nketia
"Daniel was the best he went extra to help me out and I will always recommend him for any one thank you again"
We responded:
"Thank you, Frank! I'm happy to hear that Daniel went above and beyond to assist you. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Josh M

January 27, 2026

5  out of  5
rating by Josh M
"Quick process. Competitive rates. Actually got to speak to a human. Highly recommend"
We responded:
"Thank you, Josh! I'm happy you found the process quick and our rates competitive. It's great to know you appreciated speaking directly with a team member. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Shahin

December 9, 2025

1  out of  5
rating by Shahin
"Terrible communication and was being charged more than originally quoted each month. Took multiple months and calls to have my Audi removed from my policy (had to threaten to end my policy with them, then they took me seriously). Attempted to figure out why I was seeing all sorts of different monthly amounts billed, but I was left on delivered and they cancelled my plan because I refused to make the next payment until they explained themselves."
We responded:
"Hi, Shahin. Thank you for sharing this review. We understand your concerns about the changes you saw in your billing, the timing of updating your vehicle information, and how your policy ended. Our office follows standard billing and policy procedures, and we’ll be reviewing your feedback internally to help improve how we communicate these details."
Profile photo of Tom Roosa

Tom Roosa

December 3, 2025

5  out of  5
rating by Tom Roosa
"Review for State Farm Insurance – Ryan Stacy Agency (Agent: Daniel)

I recently worked with Daniel at the Ryan Stacy State Farm agency, and the experience was outstanding from start to finish. After shopping around, I received quotes from other carriers ranging from $3,000 annually to about $1,200. State Farm was able to offer me the same coverage for roughly $800 annually, saving me hundreds of dollars compared to the alternatives.

Daniel went above and beyond to make the process simple and stress-free. He even identified additional discounts for new appliances/roof installed in my home, coordinating seamlessly with my mortgage company and real estate attorney. His proactive communication ensured that everything was in place well before my closing date—even when the mortgage company unexpectedly moved the timeline up. Despite my stress, Daniel responded the very same day and made sure I was fully prepared.

The agency’s commitment to open communication really stood out. At one point, while Daniel was away, Ryan himself provided the information I needed, showing that the team works together to support their clients. That level of service speaks volumes about their dedication to customer care. Instead of passing the bucket and punching the clock. You can tell they’re there to help.

Overall, I couldn’t be happier with the professionalism, responsiveness, and savings I received. 10 out of 10 – highly recommend Ryan Stacy’s State Farm agency and agent Daniel!"
We responded:
"Thank you, Tom, for sharing your experience with us! I'm delighted to hear that Daniel and the team provided such exceptional service and savings. It's fantastic that Daniel's proactive approach and our team's commitment to communication made your process smooth and stress-free. We truly appreciate your recommendation and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Keith Lake

Keith Lake

December 3, 2025

5  out of  5
rating by Keith Lake
"Been with the Ryan Stacey State Farm insurance now for little over 2 years now, and glad i did, they've been nothing but kind , courteous , and a pleasure to talk to. whenever i call about a question about my policies, they've been very kind and actually listen to me and never once made me feel i was bothering them, i'd say if you're looking at this, and you're thinking of switching, give them a chance, they will try and get you a better rate, i know cause they did for me"
We responded:
"Thank you, Keith, for sharing your experience! I'm happy to hear that our team has been kind and attentive to your needs. It's great to know we could assist with your policies and rates. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Gina Smith

Gina Smith

November 26, 2025

5  out of  5
rating by Gina Smith
"Ryan has been a tremendous help to get my auto and renter's policy going, and now that I have found something even cheaper I have to leave. I want everyone to know that everyone is friendly, knowledgeable, and eager to get you a better rate. Being on a fixed income I need cheaper everything. It was a great experience to have someone in your corner who is willing to fight for you. I will miss you, but also may come back in the future, as we will see how my new insurance works out. Thank you for being on my side, and I will be recommending my friends to give you a call for their insurance needs."
We responded:
"Thank you, Gina, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Alex, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"